How The Grind found a new audience and increased their customers with Bamboo

The Grind is a local coffee van situated by the sea at Fisherman’s Green in Buncrana, Co. Donegal. Aaron Cutliffe is the owner of the business and they specialise in coffee, smoothies and freshly made traybakes. 

“I chose Bamboo as it gives us a way to reach out to new customers! And, It gives our customers with a busy schedule the chance to skip the queue” - Aaron, Owner of The Grind, Buncrana

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Reaching new customers 

Aaron has noticed that a lot of his customers order through Bamboo. The Grind gets repeat orders through the app but they also noticed a peak in new customers when they joined. 

“We were just talking about this the other day. I think a lot of our current customers wouldn’t have found out about us if it wasn’t for bamboo. The percentage of orders is getting higher as time goes on. It’s really good advertising for us! Especially with the younger generations” - Aaron, Owner of The Grind, Buncrana

A safe service 

Customer behaviour has changed in the last year and a half. More people are paying using cards and not wanting to stand around in crowds waiting for orders. With Bamboo, it removes those pain points. The Grind’s customers have a contactless and cashless, convenient way to order.

“With the way things are, contactless and prepaying makes it really safe for our team and customers. ” - Aaron, Owner of The Grind, Buncrana

Bamboo for your Business

The Bamboo team helps businesses like yours grow! We’re here to help you succeed by supporting both tried and tested and new lines of service for your venue and customers.

Talk to one of the Bamboo team: https://bamboo.app/meeting